Privacy policy

• Your mobile number, and your name if you give it.
• The addresses where you ask us to work.
• Your vehicles: year, make, model, engine and the VIN if you enter it.
• Your visits: the services, prices, what you approved and when, and what you told us about the visit.
• The record of the work: photos of the vehicle before and after, the odometer reading and the inspection report.
• Whether you agreed to text updates, and the texts we sent you.

Card details are held by our payment processor, not by us. We keep only the card's brand and last four digits, so you can tell which card is on file, and a record of each charge and refund.

• Our office staff, to book, schedule and bill your visits.
• The mechanic who accepts your visit sees your name, phone number, the address, the vehicle and your notes for that visit. They do not see your card. Before accepting, a mechanic sees only the city and ZIP code and the vehicle.
• The companies that run parts of the service for us: hosting, the database, text messages, payments and address lookup. They may use your information only to provide that service.

We do not sell your information.

We text a sign-in code to your mobile number when you ask for one. Visit updates are sent only if you agreed to them; reply STOP to end them. We do not share your number or your agreement to receive texts with anyone for their marketing.

If you ask to be told when we come to your area, we keep your ZIP code and contact details for that purpose only.

We keep the record of your visits, including what you approved and what was charged, for as long as the law requires for business and tax records.

If you delete your account, that record is kept without anything that says who you are. What that means is set out below.

You can delete your account yourself in the app: on the first screen, choose Delete my account. It cannot be undone, and it cannot be done while a visit is still to come or a finished visit has not been paid for.

Deleting it removes your name and phone number, your addresses and how to find them, your notes to the mechanic, your vehicle's VIN and plate, the photos of your visits, the texts we sent you, and your sign-in.

What stays is the record of the work and the money for each visit: the services and prices, the sales tax, the payments, the city and ZIP code, your vehicle's year, make and model, and the inspection report.

You can also ask us for a copy of your information, to correct it, or to delete your account for you. How to reach us is on our support page.